Refund policy

GENERAL RETURN GUIDELINES

  • 30-Day Return Window: Returns must be initiated within 30 days of your original purchase date. 

  • Eligibility: Items must be new, unused, uninstalled, and include all original packaging, tags, and accessories.

  • Restocking Fees (applied to all non-defective returns):

    • 15% Restocking Fee applies to all non-defective returns

  • Used or Installed Products: Returns received in used or installed condition are subject to a minimum 20% restocking fee or may be returned to the customer at their expense.

  • Labor Charges: Labor fees (e.g., custom wheel builds, shop services) are non-refundable.

  • Processing Fees: Orders purchased online are subject to 3% CC fee if cancelled if the item doesn't ship to customer.

    RETURN CONDITIONS

    To be eligible for a return, items must:

    1. Be new and unused, with no signs of use or installation.

    2. Include all original manufacturer packaging, manuals, tags, and accessories.

    3. Be returned in a shipping box (not just the product packaging).

    4. Include the original order number in the return package.

    RETURN SHIPPING FEES

    Customers are responsible for return shipping costs

    RETURN PROCESS & TIMING

    • Returns are processed within 3–5 business days after arriving at our warehouse.

    • You’ll receive an email confirmation once your return is processed.

    • If your return is ineligible, it will be returned to you at your cost.

    Refund Timelines by Payment Method:

    • Credit/Debit Cards: 3–5 business days

    • International Cards: Up to 30 business days

    • PayPal: 7–10 business days